Punctuality
We ask you to arrive punctually for the performances. Late arrivals can only be admitted during the intermission. It is not possible to be admitted after intermission-during the performance.
Cloakroom
For security reasons, we ask you to leave coats, jackets and bulky items such as bags or rucksacks in our free cloakrooms. Our cloakrooms are located next to the entrances on Operngasse, on the balcony on the right and left-hand side, as well as in the gallery.
As a box guest, please use the cloakroom in your box.
Program booklets
Program booklets for the performance of the day - in both German and English - are sold before the performance and during intermission by our Audience Service. Program booklets for other performances are available at any time in the opera foyer.
Our program booklets are also available as digital editions.
Cell phones
Ringing telephones, and glowing screens disturb the performance. We therefore ask you to silence your cell phones or put them in flight mode during the performance and stow them away accordingly.
Photography & video
Photography and filming during the performance is not permitted. Photography and filming for private purposes is of course permitted at the curtain callor during intermission. The use of smartphones and cameras in the proscenium boxes is prohibited throughout the entire performance to protect the orchestra from falling objects.
Dress code
There is no strict dress code in our house. However, many of our guests take the opportunity to dress elegantly for their visit to the opera. When choosing your clothing, please bear in mind that you will be in close contact with other guests in the rows of seats. If you are not sufficiently dressed (e.g. flip-flops, an undershirt as a top or very short shorts), you may be refused admission.
Head coverings that obstruct the view of other guests are not permitted.
Length of the performance
The start and end time of a performance is noted in the calendar. On the detailed pages of the individual productions you will find a timeline showing the number of the acts and intermissions and their duration.
Payment
Program booklets can only be purchased from our Audience Service by cash. Our box offices and intermission buffets accept both cash and card payments.